Question 1

What if a third-party logistics provider refuses to sign the handover confirmation?

Accepted Answer

The system records the handover event with or without the counterparty signature, and the shipper's own confirmation timestamp is preserved as a primary record. A non-signature flag is visible in the final report, which places the burden of proof on the refusing party and gives the shipper a documented record that the handover request was made.

Question 2

How does the chain-of-custody report differ from a standard temperature excursion report?

Accepted Answer

A standard excursion report shows when and how far temperature went out of range; a chain-of-custody report additionally maps each temperature segment to the named party responsible at that time. This is the critical distinction required by GDP Chapter 9 for trade lane documentation and enables you to pursue claims against the correct entity.

Question 3

Can chain-of-custody records be used as supporting evidence in regulatory inspections by national competent authorities?

Accepted Answer

Yes — the reports are formatted to align with the documentation expectations of EU GDP guidelines and include all mandatory fields: product reference, shipper and consignee details, custodian signatures, temperature record with calibration reference, and excursion log. They can be submitted directly as annexes to inspection responses.

产销监管链证明

GDP 文件

包含的功能与可选功能

包含

可选附加组件

相关低成本数据记录解决方案

常见问题

规划证据链证明